Orders for Both New Zealand and Australia that are received before 3pm Monday to Friday are shipping the Same Day.
New Zealand
Shipping Rates - New Zealand From 29th November 2023 - NZ Post increases have forced our hand - we won't be putting up our rates but we have had to raise the free shipping threshold.
Standard:
Free For Orders Over $100 (Non Rural)
Free For Orders Over $100 Rural.
For Orders Less than $100 Non Rural $6.50*
Orders Less than $100 Rural: $10.50
* We absorb as much of the shipping costs even with NZ Post Rate increases (June & July 23, Sept 23, Nov 23 ) .
** BULKY FEE MAY APPLY TO CERTAIN PRODUCTS
Fuelme use Aramex Couriers & NZ Courier Post. Please allow 2-7 working days for delivery.Tracking:
The tracking number and link for your order is on the email sent during processing of your order. Use this to check the progress of your order. This will be sent to the email address used for your order. Check your Spam or Trash folders if you can’t find it or contact us teamfuelme@fuelme.co.nz.
***Bulky Items:
Due to the size of certain items we charge an additional $2 service fee to ship.
Items such as larger Packs & Bags, Larger (2kg) Protein or Electrolytes, Poles that are longer than Lineflow bags..
AUSTRALIA
Shipping Rates Effective From 1 November 2023
STANDARD - THIS SERVICE HAS BEEN STOPPED FOR NOW - as we would like you to receive your order in the same decade you placed it!
Via NZ Post / Auspost
Base Rate $15
- Shipping rates are charged on the portion over 2kg @ NZ$2 per 100gm calculated at cart
Allow 8-15 Working days for Delivery!
Tracking
Tracking Details will be emailed by NZ Post on Courier Collection
EXPRESS
Via DHL Express
Base rate of NZD$25 for first 2kg then
- Shipping rates are charged on the portion over 2kg @ NZ$2.2 per 100gm calculated at cart
Allow 3-6 working days for delivery dependent on location
TRACKING:
Tracking details will be emailed by DHL on collection of shipment.